{"id":611,"date":"2026-05-13T08:54:37","date_gmt":"2026-05-13T06:54:37","guid":{"rendered":"https:\/\/www.wilhelminapark.nl\/frequently-asked-questions\/"},"modified":"2026-06-09T09:35:13","modified_gmt":"2026-06-09T07:35:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.wilhelminapark.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-635966&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;892829&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;824610&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;1&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;106086&#8243;][vc_custom_heading text_size=&#8221;h6&#8243; text_transform=&#8221;uppercase&#8221; text_space=&#8221;fontspace-172971&#8243; uncode_shortcode_id=&#8221;193083&#8243;]Frequently Asked Questions[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;162073&#8243;]Good to know[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;145568&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;4&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;181335&#8243;][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;104181&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;778341&#8243;]Book[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How do I make a reservation?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;171047&#8243; text_color_type=&#8221;uncode-palette&#8221;]Easily make a reservation using our online booking tool.<\/p>\n<p>A deposit of \u20ac15 per person is required. Your booking is finalized once payment is completed through the provided link. The deposit will be deducted from your final bill. No deposit is needed for the waiting list.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Can I also make a reservation by phone?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;182752&#8243; text_color_type=&#8221;uncode-palette&#8221;]Phone reservations will be placed as a tentative booking. You will then receive an email with a secure payment link to confirm your reservation. If you haven&#8217;t received the email, please check your spam folder just to be sure.<\/p>\n<p>When you book over the phone through our virtual assistant Bonnie, you will receive a WhatsApp message with a secure payment link to confirm your reservation.&#8221;<\/p>\n<p>Cancellations are free of charge up to 24 hours before your reservation time; the deposit will then be automatically refunded. In the event of a cancellation within 24 hours or if your group arrives with fewer guests than booked, we reserve the right not to refund the deposit.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What is the maximum group size for online reservations?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-9907177866253811584&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;779771&#8243; text_color_type=&#8221;uncode-palette&#8221;]Online bookings are available for groups of up to 12 people.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How can I book for a large group?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115846&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;977618&#8243; text_color_type=&#8221;uncode-palette&#8221;]For questions or group reservations:<br \/>\nCall: <a href=\"tel:0031 30 \u2013 2510693\">030 \u2013 2510693<\/a><br \/>\nMail: <a href=\"mailto:info@wilhelminapark.nl\">info@wilhelminapark.nl\u2028\u2028<\/a><\/p>\n<p>Reservations for up to 12 people can be made through the reservation tool on the <a href=\"https:\/\/www.wilhelminapark.nl\/en\/groups\/\">Groups<\/a> page of this website.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Table policy&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158468&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;445496&#8243; text_color_type=&#8221;uncode-palette&#8221;]Tables are automatically assigned upon reservation. We try our best to take your seating preferences into account; however, we cannot guarantee availability for specific tables.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Deposit&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-9907177866253811584684&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;211115&#8243; text_color_type=&#8221;uncode-palette&#8221;]A deposit of \u20ac15 per person is required. Your booking is finalized once payment is completed through the provided link. The deposit will be deducted from your final bill. No deposit is needed for the waiting list.<\/p>\n<p>Phone reservations will be placed as a tentative booking. You will then receive an email with a secure payment link to confirm your reservation. If you haven&#8217;t received the email, please check your spam folder just to be sure.<\/p>\n<p>When you book over the phone through our virtual assistant Bonnie, you will receive a WhatsApp message with a secure payment link to confirm your reservation.&#8221;<\/p>\n<p>Cancellations are free of charge up to 24 hours before your reservation time; the deposit will then be automatically refunded. In the event of a cancellation within 24 hours or if your group arrives with fewer guests than booked, we reserve the right not to refund the deposit.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;180778&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;840210&#8243;]Visit &amp; Ambience[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Can I visit just for a drink?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381154&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;693318&#8243; text_color_type=&#8221;uncode-palette&#8221;]Yes, you are welcome for a coffee with a sweet treat, or drinks and a bite from our bar menu. You can sit either inside or outside on the terrace.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What can I expect in terms of atmosphere?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115841&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;209785&#8243; text_color_type=&#8221;uncode-palette&#8221;]A peaceful spot to relax and enjoy great food in a beautiful setting.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you have a terrace?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158410&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;827737&#8243; text_color_type=&#8221;uncode-palette&#8221;]Yes, if the weather allows, we will automatically reserve a table on the terrace for you. Should the weather turn during your lunch or dinner, you are guaranteed a table indoors, unless stated otherwise when making your (online) reservation.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;626338&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;907328&#8243;]Menu[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is the menu available online?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-9907177866253811545&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;760253&#8243; text_color_type=&#8221;uncode-palette&#8221;]Yes, you can find our current menu on the menu page of this website.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you accommodate dietary requirements or allergies?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115848&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;145282&#8243; text_color_type=&#8221;uncode-palette&#8221;]Our menu always features a selection of meat, fish, and vegetarian dishes. Our kitchen team is happy to accommodate other dietary requirements or allergies. You can easily specify any requests or restrictions when making your reservation. If you have any doubts or follow a very specific diet, please feel free to contact us.<\/p>\n<p>For groups, we kindly ask you to inform us of any specific dietary wishes and\/or allergies in advance. If a dietary requirement is not communicated beforehand, we cannot guarantee that we will be able to accommodate it on the day itself.<\/p>\n<p>We cook as vegan as possible, but we cannot completely guarantee that no traces of animal products (such as a small amount of butter) are used.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you offer vegan options?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158419&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;966626&#8243; text_color_type=&#8221;uncode-palette&#8221;]<span style=\"font-weight: 400;\">Yes! We cook as vegan as possible, but we cannot completely guarantee that no traces of animal products (such as a small amount of butter) are used.&#8221;<\/span>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;822566&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;624042&#8243;]Groups &amp; Meetings[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do you accommodate group bookings?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115453&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;329175&#8243; text_color_type=&#8221;uncode-palette&#8221;]Yes, groups are welcome. Contact us for more information on the possibilities.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is there a private room available?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158484&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;150308&#8243; text_color_type=&#8221;uncode-palette&#8221;]Our venue has a private (meeting) room located on the first floor of the restaurant, with a unique view of the pond and park. Perfect for meetings and private dining.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;119394&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;146876&#8243;]How to reach us[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Where can I park?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381154533&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;948252&#8243; text_color_type=&#8221;uncode-palette&#8221;]For navigation, please use Koningslaan 115. This will take you to the side of the park with the most parking spaces.<\/p>\n<p>Paid parking: Mon &#8211; Sat from 9:00 AM to 9:00 PM. Free parking on Sunday<\/p>\n<p>Parking zone: Schildersbuurt, code 30062<\/p>\n<p>Tip: download a parking app beforehand. Unfortunately, the nearest parking meter has been removed. However, there is still one meter available on the right after the roundabout (heading from Adriaan Ostadelaan towards Koningslaan).[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Can I reach the restaurant by public transport?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-9907177866253811584848&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;201692&#8243; text_color_type=&#8221;uncode-palette&#8221;]The nearest busline is line 8. Exit the bus at Adriaen Ostadelaan or Hoogstraat Hoogstraat offers the shortest walk to our entrance.&#8221; Bus line 8 departs from the &#8216;Vredenburg&#8217; stop, which is about a 5-minute walk when you exit the Central Station on the city center side. You can also take a bus from Utrecht Central Station and transfer to line 8. The total route from Central Station to Hoogstraat takes around 15 minutes by bus.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;148696&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; uncode_shortcode_id=&#8221;923051&#8243;]Other[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; gutter_simple=&#8221;0&#8243; no_h_padding=&#8221;yes&#8221; active_txt_color=&#8221;color-126313&#8243; titles_size=&#8221;h6&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;197052&#8243; active_tab=&#8221;0&#8243; active_txt_color_type=&#8221;uncode-palette&#8221;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Are gift cards available?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-9907177866253811545332&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;144340&#8243; text_color_type=&#8221;uncode-palette&#8221;]Click the button at the bottom left of your screen. If this doesn&#8217;t work, please let us know.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Are dogs allowed?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-99071778662538115848483&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;715797&#8243; text_color_type=&#8221;uncode-palette&#8221;]Small, quiet dogs are welcome.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Is the restaurant wheelchair accessible?&#8221; tab_id=&#8221;1665420124-1-861666889187905171561023870554f1-990717786625381158484834&#8243;][vc_column_text text_color=&#8221;color-635966&#8243; uncode_shortcode_id=&#8221;690932&#8243; text_color_type=&#8221;uncode-palette&#8221;]<span style=\"font-weight: 400;\">The restaurant is wheelchair accessible. 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